Frequently-Asked-Questions (FAQ)
 
For your convenience, ArthursBooks.com accepts the following payment methods:

If your preferred payment method is not listed, please email us at orders@arthursbooks.com to make other payment arrangements.

 
Payment by credit/charge cards: VISA, MasterCard, and American Express

Paying with your credit card is safe and easy at ArthursBooks.com!
Your credit card details are protected when you send the details to us over the Internet using our secured server. We use industry-standard SSL to encrypt your details.
We accept VISA, MasterCard, and American Express.
 
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Payment by Cheques

If you are paying with a cheque, please make sure that your cheque or banker's cheque can be drawn from a Malaysia, Singapore, or US bank for the amount of your order.

Make cheques in Malaysia Ringgit payable to SPIRAL CREATION SDN BHD
Make cheques in Singapore Dollar payable to ArthursBooks.com SG PTE LTD
Make cheques in US Dollar (drawn on a USA based bank) payable to Eight Treasures Holdings, LLC

Write your name, contact number, email, and the order number and mail or deliver your cheque to:
For Singapore & US Dollar

ArthursBooks.com SG Pte Ltd
Bukit Timah Post Office
PO Box 276
Singapore 915810
Attn: Ms Marita Tenong


For Malaysia Ringgit

Spiral Creation Sdn Bhd
Suite 9, 15th Floor
Kompleks Tun Abdul Razak
Jalan Wong Ah Fook,
80000 Johor Bahru, Johor.
Malaysia.
Attn: Ms Mazlin Mohamad
Note that your order will be delayed slightly because we will process and confirm the order only when your cheque clears.

Please note that orders to be paid by cheque will be cancelled within 14 days of the order date if cheques are not received by ArthursBooks.com. You may request for an extension to have your order active beyond 14 days by emailing us at orders@arthursbooks.com with the order number.
 
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Payment by Internet Banking at Singapore Bank Portal

ArthursBooks.com offers Singapore Internet Banking users the option to pay on-line. Please go to the Fund Transfer Section of your Singapore Internet Bank and make arrangement to pay to:
Account Name: ArthursBooks.com SG Pte Ltd
Bank Code: 7214 (Citibank Singapore Limited)
Branch Code: 011 (Capital Square Branch)
Account No.: 0243674018
After successfully entering the payment, please print the Bank Confirmation Advice, state your name and mailing address, and fax the advice to ArthursBooks.com at (+65) 6468 3871. Your order will be shipped to you normally within 7 working days from the date of receipt of payment.
 
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Payment via Internet banking at Maybank2u.com

ArthursBooks.com offers Maybank2u.com users in Malaysia to pay on-line. Simply select "Maybank2u.com" at the payment option before you confirm your order. We accept payment via Direct Debit and on-line banking at Maybank2u.com. We also accept payment through Maybank's Phone Banking.
 
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Payment by Malaysia/Singapore Money or Postal Order

ArthursBooks.com currently accepts money/postal orders for Malaysia and Singapore only.

Make money/postal orders in Malaysia Ringgit payable to SPIRAL CREATION SDN BHD
Make money/postal orders in Singapore Dollar payable to ArthursBooks.com SG PTE LTD

Write your name, contact number, email, and the order number and mail and send your money/postal order to:
In Singapore
ArthursBooks.com SG Pte Ltd Bukit Timah Post Office PO Box 276 Singapore 915810
In Malaysia
Spiral Creation Sdn Bhd Suite 9, 15th Floor Kompleks Tun Abdul Razak Jalan Wong Ah Fook, 80000 Johor Bahru, Johor. Malaysia
 
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Payment by Telegraphic/Wire Transfer

If you are paying via a Wire/Telegraphic Transfer, please remit the amount of your order by sending a Telegraphic Transfer in US Dollars (USD) to:

Account Name:
ArthursBooks.com SG Pte. Ltd.
Account Number:
0-243674-026
Local Bank:
Citibank Singapore Limited
Address of Local Bank:
Capital Square Branch
23 Church Street #01-01
Singapore 049481
Republic of Singapore
SWIFT Code:
CITISGSG
Message accompanying TT:
Please contact Ms Marita Tenong of ArthursBooks.com SG Pte. Ltd. in Singapore at telephone number 6466 2819, once the amount of the order is received in the bank account in Singapore.
 
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Payment by PayPal

ArthursBooks accepts payment from customer's PayPal account. Please pay to the PayPal account of Eight Treasures Holdings LLC, an ArthursBooks.com company
 
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If your preferred payment method is not listed, please email us at orders@arthursbooks.com to make other payment arrangements.