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Strategy Maps :
Converting intangible assets into tangible outcomes
More than a decade ago, Robert S. Kaplan and David P. Norton introduced the Balanced Scorecard, a revolutionary performance measurement system that allowed organizations to quantify intangible assets such as people, information, and customer relationships. Then, in The Strategy-Focused Organization, Kaplan and Norton showed how organizations achieved breakthrough performance with a management system that put the Balanced Scorecard into action. Now, using their ongoing research with hundreds of Balanced Scorecard adopters across the globe, the authors have created a powerful new tool--the "strategy map"--that enables companies to describe the links between intangible assets and value creation with a clarity and precision never before possible.
 
 
Primal Leadership
Learning to Lead with Emotional Intelligence
National bestseller available in paperback. "Just as Goleman's first book redefined intelligence, his new treatise...reassesses what makes a great leader." --Time magazine. "Daniel Goleman has done it again! ...a fascinating account of how emotions are at the heart of effective leadership. This book is a gem." --David Gergen, Director, Center for Public Leadership, John F. Kennedy School, Harvard University. Drawing from decades of research within world-class organizations, the authors show that great leaders excel not just through skill and smarts, but by connecting with others using Emotional Intelligence competencies like empathy and self-awareness. The best leaders, they show, have "resonance"--a powerful ability to drive emotions in a positive direction to get results--and can fluidly interchange among a variety of leadership styles as the situation demands.
 
 
   
Spring 2004 Catalogue - HBSP 20th Anniversary collection
• CHANGING MINDS:
The Art and Science of Changing Our Own and Other People's Minds
• PRIMAL LEADERSHIP:
Learning to Lead with Emotional Intelligence
• HEADS UP:
How to Anticipate Business Surprises and Seize Opportunities First
   
Fall 2003 Catalogue
• CODE NAME GINGER:
The Story Behind Segway and Dean Kamen's Quest to Invent a New World
• PRIMAL LEADERSHIP:
Learning to Lead with Emotional Intelligence
• INNOVATOR'S SOLUTION:
Creating and Sustaining Successful Growth
   
Spring 2003 Catalogue
• DOES IT MATTER?:
Information Technology and the Corroison of Competitive Advantage
• THE FUTURE OF WORK:
How the New Order of Business Will Shape Your Organization, Your Management Style, and Your Life
• CREATING TEAMS WITH AN EDGE:
The Complete Skill Set to Build Powerful and Influential Teams